KONA CREATIVE LIMITED (“Company”, “we”, “us”, or “our”) operates the website knacreative.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or submit your information through our forms. This policy also explains your rights and choices regarding your personal data.
We are committed to protecting your personal data and complying with all applicable privacy regulations, including the General Data Protection Regulation (GDPR), UK GDPR, and advertising platform requirements such as Google Ads and Microsoft Ads.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you interact with our website, including when you:
- Fill out a contact form
- Request a consultation
- Subscribe to newsletters or updates
- Contact us via email
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Company name
- Message content or project details
This data is collected for communication purposes and to provide you with relevant marketing or service-related responses.
b) Automatically Collected Information
When you browse our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Referring URLs
- Pages visited and time spent
- Location (country or city-level based on IP)
- Technical identifiers from cookies or similar technologies
This data helps us understand how users interact with our site and improve user experience.
2. Use of Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and requests
- To deliver services and proposals
- To send marketing communications (with your consent)
- To analyze website traffic and usage trends
- To ensure compliance with legal obligations
- To personalize and optimize user experience
- To display personalized advertisements via platforms like Google Ads and Microsoft Ads
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enable website functionality
- Track user behavior for analytics and ad personalization
You can manage or disable cookies in your browser settings. By continuing to use our site, you consent to our use of cookies as described in this policy.
We use third-party services such as:
- Google Analytics
- Google Ads
- Microsoft Advertising (Bing Ads)
These services may set their own cookies and collect data to deliver relevant ads and performance reports.
4. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties.
We may share your information with:
- Trusted service providers (e.g., email marketing platforms, CRM systems)
- Advertising partners (e.g., Google, Microsoft) for ad tracking and performance
- Governmental or regulatory authorities when required by law
All third parties we work with are required to handle your data in compliance with GDPR and other applicable regulations.
5. Your Rights Under GDPR and UK GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing or request restriction
- Withdraw consent at any time (if processing is based on consent)
- File a complaint with a data protection authority
To exercise any of these rights, please contact us at:
📧 [email protected]
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. For marketing purposes, we retain your data until you opt out or request deletion.
7. Security of Your Information
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, disclosure, or destruction. This includes the use of secure servers, encryption, access control, and internal data policies.
8. International Data Transfers
Your data may be processed in countries outside the United Kingdom or European Economic Area (EEA). In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
9. Advertising Compliance (Google & Microsoft Ads)
We adhere to all advertising platform policies, including:
- Providing clear information about data usage
- Implementing transparent consent practices for personalization
- Ensuring proper opt-out options for users
Our website uses remarketing and conversion tracking features that may use cookies and third-party identifiers. Visitors may opt out of personalized ads through:
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and posted on this page.
We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📍 KONA CREATIVE LIMITED
Mynshull House, 78 Churchgate,
Stockport, Cheshire, England, SK1 1YJ
📧 [email protected]
🌐 knacreative.com
